Refund Policy
Last updated: July 1, 2026
We want SermonFire to genuinely help your ministry. If it doesn't, we don't want your money. This policy explains our 7-day money-back guarantee.
The Guarantee
Every new paid subscription is covered by a 7-day money-back guarantee. If you're not satisfied within 7 days of your first paid charge, we'll refund it in full — no questions asked.
What Qualifies
- Your first paid month on any plan (Starter, Pro, or Ministry).
- Requests received within 7 calendar days of the charge date.
- One refund per account.
What Doesn't Qualify
- Renewal charges after your first month. Cancel before renewal to avoid the next charge.
- Plan upgrades after the first 7 days. Prorated credit applies instead.
- Accounts that have been terminated for violation of our Terms of Service.
How to Request a Refund
Email hello@sermonfire.com from the address on your account with the subject line "Refund request". You don't need to explain why — just ask. Refunds are processed within 5 business days to the original payment method.
Cancellation vs. Refund
Cancelling your subscription stops future charges but does not refund past ones. You can cancel any time from your billing page, and you'll keep access until the end of the current billing period.
Free Trial
New accounts start with a 7-day free trial. If you cancel during the trial you won't be charged at all — no refund is needed.
Questions
Reach us at hello@sermonfire.com — we usually respond within one business day.